Rachel 'Fuel and Adblue' Pearson Solutions Manager Key Accounts and FORS Practitioner with 15 years experience in the fleet and fuel industry. 65 reviews from Pearson employees about working as a Customer Service Representative at Pearson. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. $40,136 / yr. As they get to know you, we invite you to learn a little more about them. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Leverage your professional network, and get hired. New Customer Support Specialist jobs added daily. Customer Services Specialist (Fixed term contract) Cape Town, South Africa Apply Now Internals Apply Here Share this job Main Purpose To execute effective and efficient handling of all customer enquiries received via phone, email, fax, reps or website across the entire value-chain and promote customer self service through the B2B and B2C channels. Position SummaryPearson is seeking motivated individuals to join the Customer Experience/TechSee this and similar jobs on LinkedIn. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. If agents are not available, a case will be created and an agent will email you as soon as possible. Learn about Pearson culture, salaries, benefits, work-life balance, management, job security, and more. Average Pearson Customer Service Representative hourly pay in the United States is approximately $14.98, which is 9% above the national average. View the job description, responsibilities and qualifications for this position. "I treat people like I would like to be treated. Contact Us Click on the Pearson Virtual Assistant at the bottom right for customer service inquiries. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business. Customer Experience Specialist Remote Jobs . Customer Experience Specialist- Remote Providence, Rhode Island include project work, advanced technical troubleshooting, research and analysis. Posted 12:00:00 AM. The main purpose of a Customer Service Specialist is to be a 'professional' for direct Customer Service salaries - 10 salaries reported. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote $48,942 / yr. Jobs at Pearson Customer Specialist positions See more jobs Placement Specialist United States 2 days ago Student Services Assistant Orlando, FL 16 days ago Specialist Image Resources Sacramento, CA 1 hour ago Student Services Assistant Elk Grove Village, IL 16 days ago Student Services Assistant Chandler, AZ 16 days ago Give us a call at 1-800-627-7271 "We are transitioning to a hand-picked, US-based team who will have the product knowledge you rely on." "Customer experience isn't just one thing; it's the holistic perception of how your customer feels after each interaction." - Shantel Love See our progress at a glance Customer Service Representative salaries - 41 salaries reported. Additional duties also include project work, advanced technical troubleshooting, research and analysis. Apply for the Job in Customer Experience Specialist- Remote at Remote in Tallahassee, FL. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote The estimated total pay for a Customer Experience Specialist at Pearson is $67,357 per year. Sue provides customer service at all levels, including at check in and the gates as well as to Air Canada's Customer Care Team. The Customer Experi Position Summary - Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. While we work hard to present unbiased content, we want to hear from students and educators who have concerns about Pearson material so we can investigate and fix potential problems. $48,632 / yr. Customer Success Representative salaries - 9 salaries reported. The estimated base pay is $44,685 per year. View the job description, responsibilities and qualifications for this position. Salary. Customer Experience Specialist Jobs No results found. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. Today's top 94 Customer Support Specialist jobs in Stockholm, Stockholm County, Sweden. Our customer experience specialists are working hard to get to know you the person "beyond the screen" and understand your business, the clients you serve, and how they can best support you. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Apply for the Job in Customer Experience Specialist- Remote at Remote in Helena, MT. Please try again with a different keyword or location. Customer Support salaries - 6 salaries reported. AdBlue specialist. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. Report biased content Permissions Current Search Criteria . Come along on the journey with us and meet the team. Thanks to that mindset, I think customers feel comfortable speaking with me," says Sue. Pearson is dedicated to fighting systemic racism and creating bias-free content that reflects the diversity of all learners. The apprenticeship is at level 3 and is for apprentices working in the role of a Customer Service Specialist. Pearson insights Based on 672 survey responses What people like Supportive environment Clear sense of purpose Time and location flexibility Areas for improvement Sense of belonging Training is horrible Customer Experience Specialist (Current Employee) - Remote - May 21, 2021 I started two months ago. Apply for the Job in Customer Experience Specialist- Remote at Remote in Pierre, SD. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. For all other issues, we'll connect you to an agent if one is available. View the job description, responsibilities and qualifications for this position. Flexible schedules are available between 7AM and 7PM . Flexible schedules are available between 7AM and 7PM . Meet Sue, Customer Experience Specialist at Air Canada. Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are . The vision of the Pearson Clinical Assessments Customer Specialist is to create strategic alignment to customer expectation, customer experience, outcomes, and goals by creating a hassle-free experience that supports customer retention, satisfaction, and growth that is mutually beneficial. Customer Experience Specialist - ( 2112753 ) Description Learning is the most powerful force for change in the world. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Additional duties also include project work, advanced technical troubleshooting, research and analysis. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. View the job description, responsibilities and qualifications for this position. The end-point assessment in this specification relates to the Customer Service Specialist Apprenticeship Standard. Meet Rashonda Harris, Customer Experience Specialist US Customer Service Team January 11, 2022 Share this page "Making someone's life easier starts with a smile." Rashonda Harris doesn't view her customers as "just another voice on the phone". Please note, Order Statuses will be provided immediately. $35,721 / yr. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Apply for the Job in Customer Experience Specialist- Remote at Remote in Lincoln, NE.