Uninstall using the Standalone Sophos Anti-Virus Removal tool. Before creating and using the uninstall strings, try removing Sophos by uninstalling Sophos Endpoint Agent in Programs and Features or by running uninstallcli.exe in C:\Program Files\Sophos\Sophos Endpoint Agent. 3 : Clear your Trash Bin (this method might not fully uninstall files). Select Sophos Endpoint Security & Data Protection on the interface and click Run Analysis button to scan Sophos Endpoint Security & Data Protection. Step 3 Double-click on Remove Sophos Anti-Virus.pkg. Reboot the Server If nothing has changed, you can run a script / batch file On a managed computer, click the keys Windows + R. In Run, type regedit then press OK. To install Sophos Anti-Virus so that it is managed by Enterprise Console, see the startup guides on the Enterprise Console page. Notes: There's no ongoing update if the View updating status is grayed out. To uninstall Sophos Endpoint from the computer or server, do as follows: Sign in to the computer or server using an admin account. In Run, type appwiz.cpl and click OK. The removal tool will work with all releases of Sophos Anti-Virus for Mac. Video steps available here: macOS - Sophos Home uninstall script for advanced users. Step 5 On the Select a Destination screen, ensure your hard drive is selected, then click Continue. Step 2. Click Uninstall and wait for the process to finish. Complete removal of Sophos from Mac [recommended] 1 : Find and uninstall the application manually. Uninstalling Sophos Anti-Virus for Mac Managed by Sophos Central Open Terminal and run the command cd /Library/Application\ Support/Sophos/saas/Installer.app/Contents/MacOS/tools/. Note: In some cases, you may be prompted to restart the computer first before uninstalling Sophos Home. In the appeared field copy and paste ~/Library and click on Go. Turn off tamper protection. Install and open it. Now, you need to find and remove Sophos' support files. Run the command sudo "./Sophos Installer.app/Contents/MacOS/tools/InstallationDeployer" --install . Alternatively, go to Settings > Apps (on Windows 10) and uninstall Sophos Endpoint there. Select all and Move to Bin. Simply click on Close and reboot the machine first. We use the standard uninstall tool however, it looks like it is not able to run as a silent uninstaller. Method Two. ~/Library/Application Support Double-click on Sophos Home from the list of the installed programs. Step 3. Next, you drag and drop the Sophos icon in the Sophos Endpoint table to the Security & Privacy panel. Step 2 Type in /Library/Sophos Anti-Virus then click Go. To uninstall go to Control Panel> Programs> Programs and Features> right click on Sophos Endpoint Agent> select Uninstall to uninstall. Next select Uninstall to uninstall Sophos Endpoint Agent. The Security & Privacy panel appears, you need to click on the lock in the lower left corner and enter the machine's password to perform the configuration. Then, follow the steps 1-3 again. Choose the App Uninstaller module and click the "Scan" button to locate all applications that can be removed from your Mac. You will see the removal application and the file . This help describes Sophos Endpoint, which protects your computer from threats. To find the Application: Click on "Finder". Backup the registry. Click on the magnifying glass at the top right of the screen to open Spotlight Search. Search keywords "Remove Sophos". To use the tool, follow the steps below: Download the Removal Tool for Sophos Anti-Virus. you can completely remove the Sophos Anti-Virus software from a Mac endpoint by removing the following files and directories. Windows Mac. It is possible to go for a free trial first. Notes: After scanning, choose the app and its related . Double-click the Remove Sophos Anti-Virus application and follow any on-screen instructions. First they left click on the words Open "Security & Privacy" preferences. Help. Launch Osx Uninstaller in the Launchpad after quiting Sophos Endpoint Security & Data Protection in the Dock. It tells you how to do key tasks, including: Check that the computer is protected. Step 4 On the Welcome screen, click Continue. Click Complete Uninstall in Step 2, and click Yes to confirm removal. On the system tray, right-click the Sophos icon and ensure no update is in progress. The help applies to Sophos Endpoint running on Windows computers, Windows servers, and Macs. Open Finder and press Command+Shift+G keys on your keyboard. Here's how to use PowerMyMac to uninstall Sophos on Mac: Download PowerMyMac from its official website. Log in to the endpoint or server using an admin account. Wait about 5 minutes for the uninstallation to complete. Remove Sophos Antivirus on Mac Step 1 From the Finder menu, click Go, then click Go to Folder. Attempt to uninstall Sophos first through Add or Remove Programs or Programs and Features or by running the uninstallcli.exe tool. Scan the computer for threats. First time installation fails - Ensure OS files are not corrupted Expand Running SophosZap (uninstaller tool) Expand Related information Uninstalling Sophos Home on Windows computers Otherwise, proceed to step 4. Start a New Document (this opens a blank text file) At the top of your screen select Format---> "Make plain text" to convert the file to txt. Turn off tamper protection. Go to C:\Program Files\Sophos\Sophos Endpoint Agent. Type "TextEdit" , hit Enter. Enter the tamper protection password set in your policy. Remove all Sophos remaining files. Do not drag Sophos Home to the Trash as this will not uninstall the program. To do this (as far as I know) we need to first uninstall and then install again. Removal Instructions Uninstall Sophos Home MacOS Watch on Print this article Step-by-step guide Removal tool is missing The removal failed. Uninstall using the Terminal. Document Sophos Anti-Virus for Mac OS X standalone startup guide Run uninstallcli.exe. It will now let you remove Sophos Endpoint without the tamper protection password Rejoice Thank you for all the help. Troubleshoot. It worked like a charm, thanks . The problems can also occur when another security software is installed, or if the operating system files are corrupted/permissions are not properly set. Newest +1 Aditya Patel over 5 years ago Hi Brentking, Apologies for inconvenience caused, Workaround: you can completely remove the Sophos Anti-Virus software from a Mac endpoint by removing the following files and directories. Get the uninstall strings Review the Windows installer parameters Create the batch file Product and Environment Sophos Endpoint Security and Control Uninstalling using a command line or batch file Getting the uninstall strings Open Command Prompt with admin privilege and run the following commands: Unzip the downloaded tool if it hasn't been automatically unzipped by your browser. Clean up a threat. After successful uninstallation, click Close and the computer will automatically restart. Obviously it will require admin / sudo . If you are prompted for a password, Enter your macOS administrator password. Uninstalling Sophos in Programs and Features Log in to the computer using an account that is a member of the local group SophosAdministrator. It's been rough lol. It just keeps popping up with a screen where the user needs to click OK / Continue a few times. Here in the Library folder check the list of folders below for files associated with Sophos Home. You can uninstall Sophos Home on your Mac computers using the Remove Sophos Home app.